Privacy Policy | Insidra

1. Introduction

Insidra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website insidra.com and use our services.

Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register for an account, we may collect:

Email address
Name (if provided)
Password (stored securely using industry-standard hashing)
Payment information (processed securely by Stripe; we do not store card details)

Usage Information

We automatically collect certain information when you use our Service:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring website

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Service
Process transactions and manage your subscription
Send you important updates about your account
Send trade alerts and notifications (if enabled)
Respond to your inquiries and provide customer support
Monitor and analyze usage patterns to improve user experience
Detect, prevent, and address technical issues or fraud
Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business (e.g., Stripe for payments, email service providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (HTTPS/TLS)
Secure password hashing
Regular security assessments
Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your account and personal data
Opt out of marketing communications
Export your data in a portable format

To exercise these rights, please contact us at [email protected].

8. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

[email protected]